The Federal Airports Authority of Nigeria (FAAN) has emerged as one of the top agencies in Nigeria with a score of 96.2 percent in the just concluded 120-day Regulatory Reform Accelerator (RRA) by the Presidential Enabling Business Environment Council (PEBEC).
This was announced at an occasion held on Friday, June 28th, at the Old Banquet Hall at the State House, Abuja. It was organised by the Vice President, Kashim Shettima, to assess MDAs’ performance in the RRA to implement tangible reforms that will enhance the ease of doing business in Nigeria.
FAAN was among the agencies tagged “Successful” which is the apex of the rating categories in the Ease of Doing Business scorecard by the Federal Government.
In the past, FAAN scored third from bottom, however, with the determination of the current FAAN management, led by the Managing Director, Mrs Olubunmi Kuku, the Authority moved from a performance of zero score to a score of 96.2%, becoming one of the agencies that came top.
Speaking on the development, the Director of Special Duties, FAAN, Mr. Henry Agbebire, who oversees PEBEC for the Authority, said, “We took onboard all the significant reform initiatives of PEBEC, and in alignment with our strategic goals, we will continue to build on improving the quality of our airport infrastructure and passengers’ experience.
“FAAN is not only committed to sustaining the reforms implemented but also to meet the outstanding 3.8% to make it 100% as PEBEC is set for the next phase of the 120-Day RRA, which would be predominantly based on Third Party Validation.”
To achieve this feat, these are some of the steps FAAN took: Developed new Service Legal Agreements (SLAs) which were benchmarked against Oliver Tambo Airport, CPH Airport Demark and the Airport Authority of India; provision of high-speed Internet at airports; CCTV deployment and maintenance; and provision of QR Codes for passengers.
Since her appointment, Mrs Kuku has always maintained that FAAN would prioritise passenger facilitation and comfort as well as the needs of the airports.